Print boarding pass? That'll be $356 - NEWS.com.au

A passenger is furious over "unfair" fees charged by Ryanair to print out boarding passes. Picture: Supplied Source: Bloomberg

RYANAIR has been accused of spoiling passengers' holidays by hitting them with "sneaky" and often huge charges at the airport.

Mother-of-two Suzy McLeod had to pay £236 ($356) just to print out boarding passes for her family so they could return home.

The 35-year-old was backed by more than 350,000 people on Facebook after complaining of her "unfair" treatment. However her post has now reportedly been deleted.

An Army officer, who has served in Iraq and Afghanistan, told how he ended up leaving behind £44 ($66) worth of gifts for his three children after being told it would cost £50 ($76) for a second item of hand luggage.

The 50-year-old's plea that he was on a surprise trip to France to join them for a rare family holiday failed to move staff.

Mrs McLeod, of Newbury, Berkshire, fell foul of Ryanair's rule that travellers print their own boarding passes up to two weeks before flying. Because her family was in Spain over 15 days from August 1, she was unable to do this. She did, however, have the passes on her phone as pdf documents.

At Alicante airport, she was charged 60 euros each ($72) to print out five passes for herself, her parents and children, Harrison, 10, and Mary, three. The soldier who had to abandon presents he had bought at Hamleys in Stansted's departure area said: "What annoyed me was that they were letting people board with far bigger hand baggage than mine.

"Does it really cost $76 to carry a plastic bag filled with toys? It's very sneaky."

The whereabouts of the toys, including cars and dinosaurs, is not known.

Ryanair is known for one of the most strictly enforced baggage policies in the industry.

It insists all of its charges are detailed in terms and conditions on booking.