Senior director for corporate communications and social media Patrick Seybold also said that Sony is getting closer to the restoration of service but did not give a specific time frame.
We are currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online," he said in a blog post.
He also cited an official statement from Sony Online Entertainment apologizing for any inconvenience players may have experienced as a result of the recent service interruption.
Seybold indicated that Sony Online Entertainment plans to thank players for their patience by hosting special events across its game portfolio.
A make good" plan is particularly in the works for MMOs DC Universe Online or Free Realms, he added.
We are also working on a 'make good' plan for players of the PS3 versions of DC Universe Online and Free Realms. Details will be available soon on the individual game websites and forums," he said.
The PlayStation Network and Qriocity networkers suffered an outage since last week due to what Sony called a malicious intrusion."
Meanwhile, Seybold reassured users of the two services much of their account information will be intact.
He said that the intrusion will not affect members histories, friends lists, and settings.
Trophies that were earned in single-player offline games during the outage will remain intact and will be re-synched when the network is once again operational," he added.
Seybold also said PS+ cloud saves will be retrievable once PSN is restored. TJD, GMA News